
VeriSM™ Foundation Online Course
VeriSM™ Foundation focuses on the VeriSM™ model, which emphasizes value, outcomes, and organisational goals. It also introduces the unique management mesh, offering guidance on selecting the appropriate management practices to deliver a product or service.
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Price
£695.00 including VAT
- Course Type E-Learning
- Course Duration 14 Hours
- Course Access 30 Days Access
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Upgrade your course access to 120 Days (standard access is 30 days).
Get 120 Days Unlimited Access (£99.00) -
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Upgrade your course access to 12 months (standard access is 30 days).
Get 12 Months Unlimited Access (£150.00) - Awarded By EXIN
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Exam Voucher
All exam vouchers are non-refundable, and exams must be taken within 12 months of the original course start date.
Add VeriSM™ Foundation Exam Voucher (£225.00) - Student Discount Card All students enrolled on this course are eligible to apply for a TOTUM Pro card
VeriSM™ Foundation focuses on the VeriSM™ model, which emphasizes value, outcomes, and organisational goals. It also introduces the unique management mesh, offering guidance on selecting the appropriate management practices to deliver a product or service.



Pass the VeriSM™ Foundation exam with our VeriSM™ Foundation Online Course.
VeriSM™ is a cutting-edge service management approach designed for the digital age. It provides organizations with the opportunity to meet today's high customer demands while reducing risks and costs. A professional who is VeriSM™ certified will have up-to-date knowledge and a powerful set of service management tools to excel in various customer service environments.
VeriSM™ Foundation focuses on the VeriSM™ model, which emphasizes value, outcomes, and organisational goals. It also introduces the unique management mesh, offering guidance on selecting the appropriate management practices to deliver a product or service. The course contextualizes service management for the digital age and explores how emerging technologies and progressive management practices can be applied to add value for consumers.
Take the first step toward gaining your full VeriSM™ certification today!
Who is this course aimed at?
- Graduates and undergraduates entering service management roles
- Managers - looking to adopt evolving service mangement practices
- Executives - wishing to enhance the effectiveness of their service delivery
- Service owners and service managers - wanting to be recognized for possessing contemporary knowledge and skills
- IT professionals - who need to understand the impact of evolving management practices and new technologies on their role.
For anyone who manages their VeriSM™ training, this VeriSM™ Foundation training can be used for VeriSM™ exam prep, on-boarding new staff, or as part of a team training plan.
Learning Objectives
- The Service Organization
- Service culture
- People and organizational structure
- The VeriSM™ model
- Progressive practices
- Innovative technologies
- Getting started
- Prepare for the VeriSM™ Foundation exam
What is included in this VeriSM™ Foundation course?
- 30 Days Unlimited Access
- 9 lessons (3 hours of video)
- Downloadable PDF documents with slides for each lesson
- 1 official mock exam
*To upgrade your course access to either 120 days or 12 months, select 'Get 120 Days Unlimited Access' or 'Get 12 Months Unlimited Access' above. If you'd like to include an exam voucher, choose the 'Add VeriSM™ Foundation Voucher' option above.
Prerequisites
There are no mandatory requirements to take the exam.
Bulk discounts
Bulk discounts are available on purchases of 10 or more courses.
If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on 0808 175 1269 to make an enquiry.
- Graduates and undergraduates entering service management roles
- Managers - looking to adopt evolving service mangement practices
- Executives - wishing to enhance the effectiveness of their service delivery
- Service owners and service managers - wanting to be recognized for possessing contemporary knowledge and skills
- IT professionals - who need to understand the impact of evolving management practices and new technologies on their role.
In order to achieve your VeriSM™ Foundation qualification, you must pass the VeriSM™ Foundation exam.
This course comes with one practice VeriSM™ Foundation exam.
*To include an exam voucher in your order, simply select the option to 'Add VeriSM™ Foundation Exam Voucher' above .
When you want to use your exam voucher, simply contact customerservices@mytrainingacademy.org.uk.
Exam voucher requests are typically processed within 2-5 working days. Students must request their exam voucher within the course access period which starts from the date of purchase.
Exam Details:
- Multiple-choice
- 40 questions
- 26 marks required to pass (65)
- Closed-book
- 60-minute duration
Got a question about exams? Contact our course advisors by email or by phone on 0808 175 1269. We're happy to help!
Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.
For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player.
- Driving internal engagement and making changes that matter to the customer
- Delivering new service management and product development practices that put your business first
- Implementing service management which adds value to your business, making you more valuable in the marketplace
- Being part of a growing community
- Being a sought after pioneer in delivering service management for the digital age
For purchases of 1 to 9 user enrolments select the number of users you require and add the course to your shopping basket by selecting Add to Basket. You will then be able to make payment using most credit and debit cards or a PayPal account. Once payment is confirmed, we’ll process your order and email your course login instructions.
For a licence for 10 or more user enrolments, discounts, or if you would like to pay by BACs transfer or by invoice, please contact us on 0808 175 1269 or email sales@mytrainingacademy.org.uk.
Purchase Order Payments: To pay and enrol for courses using a purchase order (PO), please email your PO details to sales@mytrainingacademy.org.uk.
All students enrolled on this course are eligible to apply for a TOTUM PRO Card, which offers discounts in a wide range of shops and websites, helping you get money off food, holidays and flights, clothes, make-up gym memberships and much more.
TOTUM PRO card is aimed at professional learners, giving you access to exclusive discounts. Explore the full list of offers.
We make it our absolute mission to give you the training you need and the service you deserve. Hear what our students say about us...

By purchasing a course on My Training Academy, you become a part of our community and are eligible to sign up for TOTUM Pro, the student discount card that provides a host of benefits. Join our community today and start saving on your favourite brands.










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VeriSM™ Foundation focuses on the VeriSM™ model, which emphasizes value, outcomes, and organisational goals. It also introduces the unique management mesh, offering guidance on selecting the appropriate management practices to deliver a product or service.
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