SIAM™ Foundation Online Course

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Pass the SIAM™ Foundation exam with our SIAM™ Foundation Online Course.

The SIAM Foundation Online Course provides a comprehensive introduction to Service Integration and Management (SIAM), a methodology designed to manage multiple service providers in a cohesive and efficient manner. SIAM aims to drive value by integrating services from internal and external providers into a single, seamless ecosystem, ensuring effective collaboration and improved service delivery.

This course covers the key principles, terminology, and benefits of SIAM, offering learners the knowledge needed to implement and manage SIAM environments. Participants will gain insight into how SIAM structures and coordinates services across multiple suppliers, ensuring alignment with organizational goals and customer needs.

Take the first step toward gaining your full SIAM™ Foundation certification today!

Who is this course aimed at?

• IT professionals involved in service management or supplier integration
• Individuals looking to enhance their knowledge of multi-supplier environments
• Anyone seeking a foundational understanding of SIAM to support career growth in IT service management

By the end of this SIAM™ Foundation online course, you’ll have the knowledge and confidence to manage and coordinate multiple service providers, helping your organization optimize its IT operations.

For anyone who manages their SIAM™ training, this SIAM™ Foundation training can be used for SIAM™ exam prep, on-boarding new staff, or as part of a team training plan.

Learning Objectives

• Understand key SIAM concepts and processes used in the organisation
• Build a SIAM ecosystem to better organize organisational resources
• Provide better support during SIAM implementation by understanding key considerations related to key processes
• Mitigate risks associated with integration services and the SIAM ecosystem
• Link various practices with SIAM to enhance and improve the organization's service delivery.
• Integrate services using different structures based on SIAM practices and methodologies
• Identify key stages of SIAM implementation to better plan for adoption
• Identify SIAM roles and responsibilities in processes and organisations
• Better selection of the most appropriate SIAM practices based on the environment and the maturity of the organization
• Prepare for the SIAM™ Foundation exam

What is included in this SIAM™ Foundation course? 

• 30 Days Unlimited Access
• 8 lessons (2.5 hours of video lessons)
• Downloadable PDF documents with detailed content (slides, explanations) for each lesson
• 1 official mock exam
• Mid course quizzes with immediate online correction

*To upgrade your course access to either 120 days or 12 months, select 'Get 120 Days Unlimited Access' or 'Get 12 Months Unlimited Access' above. If you'd like to include an exam voucher, choose the 'Add SIAM™ Foundation Exam Voucher' option above.

Prerequisites

There are no mandatory requirements to take the exam.

Bulk discounts

Bulk discounts are available on purchases of 10 or more courses.

If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on 0808 175 1269 to make an enquiry.

• IT professionals involved in service management or supplier integration
• Individuals looking to enhance their knowledge of multi-supplier environments
• Anyone seeking a foundational understanding of SIAM to support career growth in IT service management

By the end of this course, you’ll have the knowledge and confidence to manage and coordinate multiple service providers, helping your organization optimize its IT operations.

In order to achieve your SIAM Foundation qualification, you must pass the SIAM Foundation exam. 

This course comes with one mock exam. 

*To include an exam voucher in your order, simply select the option to 'Add SIAM™ Foundation Exam Voucher' above .

When you want to use your exam voucher, simply contact customerservices@mytrainingacademy.org.uk.

Exam voucher requests are typically processed within 2-5 working days. Students must request their exam voucher within the course access period which starts from the date of purchase. 

Exam Details:

• Duration of 60 minutes
• Closed book
• 40 multiple choice questions
• Passing score: 26/40 marks - 65%

Got a question about exams? Contact our course advisors by email or by phone on 0808 175 1269. We're happy to help!

Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.

For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player.